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Customer/Services Matrix

Service Catalog Services "In Scope" by Department/Division
Applications & Solutions Delivery WU PW PD FD CVM CBS P&R P&D CA HR ADM LAW FIN PUR
IT Services Coordination x x x x x x x x x x x x x x
Packaged Applications x x x x x   x x x x x   x x
Custom Applications   x x                 x   x
Websites x x x x     x x x x x   x x
Training x x x x x x x x x x x x x x
Vendor Relations x x x x x   x   x x x   x x
                             
Project Management                            
Project Initiation x x x x x x x x x x x x x x
                             
Data Management                            
Data Set Maintenance x x           x            
Database Administration x x x x     x x x x     x x
Reports and Analytics x x x x x x x x x x x x x x
                             
IT Oversight                            
Technology analysis and investigation x x x x x x x x x x x x x x
Budget x x x x x x x x x x x x x x
Technology Procurement x x x x x x x x x x x x x x
                             
Support Services                            
Help Desk Services x x x x x x x x x x x x x x
Assett Management x x x x x x x x x x x x x x
Misc x x x x x x x x x x x x x x
Network Operations                            
Audio-Visual x x x x x x x x x x x x x x
Building Security x x x     x x x x x x x x x
Client Computing x x x x x x x x x x x x x x
Communication Systems x x x x x x x x x x x x x x
Domain/Account Management x x x x x x x x x x x x x x
Disaster Recovery x x x x     x              
Server/Data Center Operations x x x x x   x x x x x   x x
IT Security x x x x x x x x x x x x x x